In-Store Returns
Got a Question for the Salon?
For any inquiries related to online orders, returns, or product questions, please reach out to us at onlinesupport@boulevard-salon.ca. We’re happy to help!
In-Store Returns
Items purchased directly from our physical salon location can be returned in-store only.
Boulevard welcomes you to return or exchange any liquid products (must be at least 2/3 full) with your in-store receipt—for a full refund within 30 days of the original purchase date.
Hair Tool Returns
You can return hair tools in their original, unopened packaging with proof of purchase—within 30 days—for a full refund or exchange.
For in-salon buys, chat with your Boulevard location. After 30 days, we can’t offer returns, exchanges, or refunds.
To keep things fair for everyone, we may limit returns if we spot any misuse of our return policy.
Online Returns
Online Returns
Boulevard welcomes you to return or exchange any liquid products (must be at least 2/3 full) with proof of purchase —for a full refund within 30 days of the original purchase date.
Do not return items purchased through our online store to our physical location. Please contact us through email at onlinesupport@boulevard-salon.com
Your happiness is our priority!
Where do I Return my Online Order?
Boulevard USA Returns Address
204 N Fehr Way
Unit C
Bay Shore NY 11706
USA
Boulevard Canada Returns Address
195 Turbo Drive
Sherwood Park AB T8H 2J6
Canada
Hair Tool Returns
You can return hair tools in their original, unopened packaging with proof of purchase—within 30 days—for a full refund or exchange.
Got a defective item from an online order? Hit up Customer Service within 30 days.
To keep things fair for everyone, we may limit returns if we spot any misuse of our return policy.
Pricing Errors & Online Order Cancellation
At our salon, we do our best to keep all prices listed on our site accurate and up to date—but hey, sometimes mistakes happen. If we spot a pricing error after you've placed your order, we may need to cancel or decline the order, even if it’s already been confirmed and paid for.
If that happens, we’ll let you know ASAP and refund you in full using your original payment method—no stress. While we’d love to honor every slip-up, incorrect prices aren’t guaranteed, and we reserve the right to correct or update pricing at any time, with or without notice.
Thanks for understanding—we’ve got your back, always.